Returns & Refunds
Simple return and refund information for RolanStore customers.
Return window
Return eligibility depends on the product type and condition. Items must be unused and in original condition where applicable.
Damaged or wrong item
If you receive a damaged or wrong product, contact support quickly with order ID and photos.
Refund process
Refunds are processed after return verification. UPI refunds may take time depending on the payment method.
Non-returnable items
Customized, used, damaged by customer, or hygiene-sensitive products may not be returnable.